Return Policy

As all of our products are made to order and personalised specifically for you, we are unable to accept returns or exchanges. We kindly ask that you carefully review your specifications and refer to the sizing guide before completing your purchase to ensure everything is correct.

Please note that once an order has been placed, we cannot guarantee any modifications.

Cancellation Policy

Due to the custom nature of our products, orders cannot be cancelled once they have been submitted.

Refund Policy

At AllStarEmbroidery, each item is individually crafted based on your requirements, making every order final. For this reason, we do not provide refunds after a purchase has been completed. We encourage you to review all details thoroughly before placing your order.